Print Pricing and Return Policy
Please read this before you buy. It is short, and it is the whole policy.
Exchanges for damage
I offer no refunds. If a print arrives damaged, I will exchange it for the same piece in the same size. Email the gallery a clear photograph of the damage to the artwork and to the packaging it was shipped in; no exchange is processed without those photos. Exchange claims must be made within four (4) days of the date the artwork was received.
If the shipping container is in good condition, repack the artwork in it, insure it, and send it back with a tracking number. If the container is damaged, new packaging is required. Return shipping is the buyer's responsibility. Once the damaged artwork is received, the replacement is sent.
Shipping
Orders placed through the website's checkout ship within the United States. International purchases are arranged by inquiry: they are charged an additional shipping and insurance fee for international transport, and a representative will contact you after your purchase is made. Artwork is not shipped to post office boxes (P.O. Box). Pat Dice Art Gallery is not responsible for postal delays.
Prints are mailed flat and are not framed. Please allow up to six (6) weeks for printing and shipping.
Original artworks ship after payment has cleared.
Questions
Anything unclear? Send Pat a note before you order and she will answer personally.